Donna Marques Foti

Donna Marques Foti is the Senior Director of Claims Administration for MAC Risk Management, Inc, an Ahold USA company. MAC is the Third Party Administrator for Ahold’s Captive Insurance Program. Donna is responsible for claims staff, programs and operations for all Workers Compensation, General and Auto Liability claims for the Ahold’s US banners. Donna is also involved with Risk Management activities for the Captive, including safety and loss control initiatives, risk management programs and data analytics for the Captive Programs.

Donna has 30 years of Insurance Industry experience most of which is dedicated to Best in Class Claim operations and procedures. Donna has experience with all lines of insurance coverage related to claims handling, underwriting and risk management.  Prior to the last 5 years with MAC, Donna worked at both large and small Insurance Carriers, including Liberty Mutual, Providence Washington and Arbella Mutual, and the former Abacus Group a large TPA for group self insurance.

Donna has spent a number of years teaching various insurance classes for the Insurance Library of Boston for both the AIC and CPCU designation programs and has served frequently as a mentor for others in these programs.

Professional Designations

  • Currently enrolled in ACI program
  • AIC (Associate in Claims)
  • ARM (Associate in Risk Management)
  • CPCU (Chartered Property and Casualty Underwriter)


  • Member, Rhode Island self-insurance association
  • Member, Massachusetts CPCU society
  • Member, Rhode Island CPCU society
  • Member, RIMS
  • Member, NEW (Network of Executive Women)